Transport Services -Form Fill
1.1
Which transport service did you opt for?
Cab
Auto
Pooling
Any other
1.2
Did you find any difficulty in booking your ride?
Yes, it was difficult
Somewhat difficult
No, it wasn’t difficult at all.
1.3
How long did you wait for the vehicle to arrive?
Approximately 5 mins
5 to 15 mins
15 to 30 mins
More than that
1.4
Did you feel safe and secure while riding with us?
Yes, it was
Somewhat
No, not at all
1.5
Choose one option from each category- Comfort inside the vehicle
Extremely satisfied
satisfied
Neither satisfied nor dissatisfied
dissatisfied
Extremely dissatisfied
1.6
Choose one option from each category- Standard of driving
Extremely satisfied
satisfied
Neither satisfied nor dissatisfied
dissatisfied
Extremely dissatisfied
1.7
Choose one option from each category- Value for money
Extremely satisfied
satisfied
Neither satisfied nor dissatisfied
dissatisfied
Extremely dissatisfied
1.8
Did you reach your destination on time?
Yes, I reached on time.
Was a bit late.
No, I was too late.
1.9
How satisfied are you with driver’s behaviour and attitude?
Extremely satisfied
Satisfied
Not satisfied
Not at all satisfied
1.10
Were you notified about booking related details and other information via mail or any other source?
Yes
At times
No
1.11
How was your overall riding experience?
Extremely satisfied
Satisfied
Not satisfied
Not at all satisfied
1.12
Would you suggest our services to your friends and colleagues?
Yes, I will
Maybe
No, I won’t
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