Surveypoint

1.1

Have you ever availed loan facility of our bank?

Yes

No

1.2

Which type of loan have you availed?

House loan

Car loan

Personal loan

Business loan

Any other

1.3

Did you face any difficulty in getting the loan?

Yes

Somewhat

No

1.4

For how many months or years you took the loan?

1.5

At what interest rate did you avail the loan?

1.6

Did you faced any difficulty in arranging for the documents required to get the loan?

Yes

Somewhat

No

1.7

Did you find information asked for by the bank while processing your Loan application unnecessary or not available or too confidential to part with

Yes

No

1.8

Were our officials friendly and behaved in a courteous manner when dealing with you?

Yes

Somewhat

No

1.9

Are you satisfied with our loan services?

Yes

Somewhat

No

1.10

Will you recommend our services to any of your acquaintance seeking loan?

Yes

No

Can’t say

Bank Services Template 4 -Form Fill

Have you ever availed loan facility of our bank?

Which type of loan have you availed?

Did you face any difficulty in getting the loan?

For how many months or years you took the loan?

At what interest rate did you avail the loan?

Did you faced any difficulty in arranging for the documents required to get the loan?

Did you find information asked for by the bank while processing your Loan application unnecessary or not available or too confidential to part with

Were our officials friendly and behaved in a courteous manner when dealing with you?

Are you satisfied with our loan services?

Will you recommend our services to any of your acquaintance seeking loan?