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Airplane Service Template 2 -Form Fill
Q1
Choose one option from each category- Check in and out
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q2
Choose one option from each category- Comfortable seats
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q3
Choose one option from each category- Comfortable seats Food and drinks
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q4
Choose one option from each category- Comfortable seats Food and drinks Behaviour of staff
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q5
Choose one option from each category- Comfortable seats Food and drinks Behaviour of staff Security
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q6
Did you face any difficulty in booking your tickets?
Yes
Somewhat
No
Q7
Do you think the price of ticket is reasonable?
Yes
To some extent
No, it was expensive
Q8
Do you think our officials understood your enquiry or problem and tried to clear them?
Yes, they did
Somewhat
No, they didn’t
Q9
Do you want to suggest any changes to improve our airplane services?
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