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Telephone Services Template 2 -Form Fill
Q1
Choose one option from each category- Network
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q2
Choose one option from each category- Internet plans
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q3
Choose one option from each category- Value added offers
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q4
Choose one option from each category- Solving enquiries
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q5
Choose one option from each category- Quality of voice calls
Extremely satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
Q6
Did you face any difficulty in purchasing or activation of the service?
Yes
Somewhat
No
Q7
Have you ever called the customer care centre?
Yes
No
Q8
If yes, why did you call?
To know about new schemes
Network issues
Complaining
Complaining
Q9
Do you think our plans and services are better than others?
Yes
Somewhat
No
Q10
Would you like to suggest some improvements in our services to make your calling experience better?
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