Airplane Service Template 1 -Form Fill
1.1
Why did you prefer our airplane service over others?
Better service
Better food and drinks
Comfortable
Cheaper rates
Any other reason
1.2
How would you rate the service of our flight attendants?
good
average
Bad
1.3
Are you satisfied with the service of gate agents?
Yes
Somewhat
No
1.4
How will you rate the cleanliness at the airport?
Good
average
Bad
1.5
Are you satisfied with the security measures taken by our airline?
Yes
Somewhat
No
1.6
What was the nature of your trip?
Business
Personal
Any other
1.7
Do you think our airplane service is better and affordable than others?
Yes
To some extent
No
1.8
Did you face any trouble at the waiting area?
Yes
To some extent
No
1.9
If yes, please specify
1.10
Are you satisfied with the luggage carrier system?
Yes
Somewhat
No
1.11
Are you satisfied with the food and drinks offered to you in airplane?
Yes
To some extent
No
1.12
Were the airplane seats comfortable?
Yes
Somewhat
No
1.13
How would you rate your overall experience with our airplane services? (out of 5)
1 being least satisfactory
2
3
4
5 being most satisfactory
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