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Transport Services -Form Fill
Q1
Which transport service did you opt for?
Cab
Auto
Pooling
Any other
Q2
Did you find any difficulty in booking your ride?
Yes, it was difficult
Somewhat difficult
No, it wasn’t difficult at all.
Q3
How long did you wait for the vehicle to arrive?
Approximately 5 mins
5 to 15 mins
15 to 30 mins
More than that
Q4
Did you feel safe and secure while riding with us?
Yes, it was
Somewhat
No, not at all
Q5
Choose one option from each category- Comfort inside the vehicle
Extremely satisfied
satisfied
Neither satisfied nor dissatisfied
dissatisfied
Extremely dissatisfied
Q6
Choose one option from each category- Standard of driving
Extremely satisfied
satisfied
Neither satisfied nor dissatisfied
dissatisfied
Extremely dissatisfied
Q7
Choose one option from each category- Value for money
Extremely satisfied
satisfied
Neither satisfied nor dissatisfied
dissatisfied
Extremely dissatisfied
Q8
Did you reach your destination on time?
Yes, I reached on time.
Was a bit late.
No, I was too late.
Q9
How satisfied are you with driver’s behaviour and attitude?
Extremely satisfied
Satisfied
Not satisfied
Not at all satisfied
Q10
Were you notified about booking related details and other information via mail or any other source?
Yes
At times
No
Q11
How was your overall riding experience?
Extremely satisfied
Satisfied
Not satisfied
Not at all satisfied
Q12
Would you suggest our services to your friends and colleagues?
Yes, I will
Maybe
No, I won’t
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