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Micro Enterprise Template 2 -Form Fill
Household Identification
Q01
State
Q01A
Code
Q02
District
Q02A
Code
Q03
Block
Q03A
Code
Q04
EA/PSU
Q04A
Code
Q05
Structure ID
Q06
Language of interview
Hindi
Odiya
Q07
Enterprise Household Head Phone Num.
Q08
Enterprise Type
SIMPA Product-Happy
SIMPA Product-Hard Bucket
SIMPA Product Non-Customers
Q09A
Enumerator name
Q09B
Enumerator ID
Q10A
Supervisor name
Q10B
Supervisor ID
Q11
Date of Interview DD/MM/YY
ENTREPRENEUR PROFILE
A01
Name of the respondent:
A02
Age of the respondent/owner
A03
What is the sex of respondent?
Male
Female
Transgender
A04
Is this shop/enterprise your primary source of Income?
Yes
No
A05
Is this shop/enterprise connected to your house or is it a separate building?
Connected to house
Separate building
A06
What is the category of enterprise?
Home based job work (e.g. zari, beedi rolling, hosiery)
Retail/wholesale outlet (e.g. Kirana store, mobile shop)
Artisan selling goods (e.g. pottery, toys, butcher, etc.)
Micro enterprise manufacturing (e.g. oil mill, shoe making
Micro enterprise Agri and allied (e.g. dairy, poultry, piggery, etc.)
Own account workers providing a service from fixed premise (e.g. electrician, mason, painter
A07
What is the type of microenterprise?
Kutcha
Semi–Pucca
Pucca
A08
What is the religion of the respondent?
Hindu
Muslim
Christian
Others (Specify)
A09
Do you belong to a scheduled caste, scheduled tribe, other backward class or general class?
Scheduled Caste
Scheduled Tribe
Other Backward Caste
General
Other(Specify)
A10
Education Status of the enterprise owner
Illiterate
Literate without formal schooling (up to class 4th)
Primary (completed 5th- 9th)
Completed 10th or 12th
Technical/Diploma/Vocational (more than 12th but not graduation)
Graduate/Post graduate (general)
Graduate/Post graduate (professional, B.tech/MTech/MBA)
A11
What time does the enterprise open?
A12
What time does the enterprise close?
A13
Apart from the owner, how many people work at this enterprise?
A14
How much is your business dependant on electricity?
High
Moderate
Low
A15
Considering the current hours of electric supply in your locality, how comfortably would you say you are being able to run your business?
Not facing any problems
Facing some problems but somehow managing
Facing a lot of problems
ENERGY ACCESS
B01
What are the sources of electricity supply for operating your enterprise?
National Grid Connection
Local Mini Grid connection-Solar based
Local Mini Grid Connection-Diesel Generator based
Solar based HH Source
Private/shared diesel generator
B02
How are you billed for electricity?
Fixed monthly fee
Based on consumption assessed through meter reading)
Included in rent
Other, specify
No bill for electricity
B03
How much were you billed (total from all sources) for electricity in each of the last three months?
B03_1
Last month bill
B03_2
2nd last month bill
B03_3
3rd last month bill
B04
On average how many hours of electricity is available out of the hours for which this enterprise is open?
B04_1
Summer
B04_2
Winter
B05
Electricity based Backup system
B05_1
Invertor with battery
Present and functioning
Present but not functioning
Not present
B05_2
Invertor without battery
Present and functioning
Present but not functioning
Not present
B05_3
Battery
Present and functioning
Present but not functioning
Not present
B05_4
Generator
Present and functioning
Present but not functioning
Not present
B05_5
Solar based system
Present and functioning
Present but not functioning
Not present
B06
What is the brand of this product?
B06_1
Invertor with battery
B06_2
Invertor without battery
B06_3
Battery
B06_4
Generator
B06_5
Solar based system
B07
How satisfied are you with this back up source?
B07_1
Invertor with battery
Very Satsfied
Satisfied
Dissatisfied
Very Disssatisfied
B07_2
Invertor without battery
Very Satsfied
Satisfied
Dissatisfied
Very Disssatisfied
B07_3
Battery
Very Satsfied
Satisfied
Dissatisfied
Very Disssatisfied
B07_4
Generator
Very Satsfied
Satisfied
Dissatisfied
Very Disssatisfied
B07_5
Solar based system
Very Satsfied
Satisfied
Dissatisfied
Very Disssatisfied
B08
Purchase Cost
B08_1
Invertor with battery
B08_2
Invertor without battery
B08_3
Battery
B08_4
Generator
B08_5
Solar based system
B09
Monthly expense in running the same
B09_1
Invertor with battery
B09_2
Invertor without battery
B09_3
Battery
B09_4
Generator
B09_5
Solar based system
B10
In summers, how frequently do you need to use this in a week?
B10_1
Invertor with battery
B10_2
Invertor without battery
B10_3
Battery
B10_4
Generator
B10_5
Solar based system
B11
On average how many hours per day do you need to use this backup source?
B11_1
Invertor with battery
B11_2
Invertor without battery
B11_3
Battery
B11_4
Generator
B11_5
Solar based system
B12
Now we will also about the presence of the following fuel-based sources at your enterprise
B13
Is this source used/not used?
B13_1
Candle
Yes
No
B13_2
Kerosene
Yes
No
B13_3
LPG for lighting
Yes
No
B14
Monthly expense in using this source
B14_1
Candle
B14_2
Kerosene
B14_3
LPG for lighting
B15
Apart from above which of these small backup sources for lighting do you have at your enterprise?
Small flashlight-drycell
Any Rechargeable light
Small single solar light
Others
None
B16
If this appliance is available in the enterprise?
B16_1
Electricity bulb/tube light
Yes
No
B16_2
Ceiling Fan/table fan
Yes
No
B16_3
TV
Yes
No
B16_4
Refrigerator
Yes
No
B16_5
Mobile phone
Yes
No
B16_6
Laptop/Computer
Yes
No
B16_7
Heavy machinery
Yes
No
B16_8
Air cooler
Yes
No
B16_9
Air Conditioner
Yes
No
B17
Are you able to use this appliance whenever you require or use it less because of lack of access to electricity?
B17_1
Electricity bulb/tube light
Yes
No
B17_2
Ceiling Fan/table fan
Yes
No
B17_3
TV
Yes
No
B17_4
Refrigerator
Yes
No
B17_5
Mobile phone
Yes
No
B17_6
Laptop/Computer
Yes
No
B17_7
Heavy machinery
Yes
No
B17_8
Air cooler
Yes
No
B17_9
Air Conditioner
Yes
No
B18
Is this appliance essential for your business?
B18_1
Electricity bulb/tube light
Yes
No
B18_2
Ceiling Fan/table fan
Yes
No
B18_3
TV
Yes
No
B18_4
Refrigerator
Yes
No
B18_5
Mobile phone
Yes
No
B18_6
Laptop/Computer
Yes
No
B18_7
Heavy machinery
Yes
No
B18_8
Air cooler
Yes
No
B18_9
Air Conditioner
Yes
No
B19
Would definitely want it to be connected by electricity backup?
B19_1
Electricity bulb/tube light
Yes
No
B19_2
Ceiling Fan/table fan
Yes
No
B19_3
TV
Yes
No
B19_4
Refrigerator
Yes
No
B19_5
Mobile phone
Yes
No
B19_6
Laptop/Computer
Yes
No
B19_7
Heavy machinery
Yes
No
B19_8
Air cooler
Yes
No
B19_9
Air Conditioner
Yes
No
B20
RANK (1 would be highest priority)
B20_1
Electricity bulb/tube light
B20_2
Ceiling Fan/table fan
B20_3
TV
B20_4
Refrigerator
B20_5
Mobile phone
B20_6
Laptop/Computer
B20_7
Heavy machinery
B20_8
Air cooler
B20_9
Air Conditioner
B21
Now we will be reading out a few statements one by one. These were formed based on your discussions with people like yourself. We would like you to listen to each one carefully and decide whether or not what is being said applies to you and your enterprise. If it does, then tell us to what extent you agree or disagree with these statements. Not applicable will be coded if the statement is not applicable to the respondent, i.e. the situation being stated does not apply to your household.
B21_1
My microenterprise is crucially dependent on electricity for functioning
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
B21_2
I get sufficient electricity from GRID for my enterprise to function everyday
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
B21_3
I get sufficient electricity from my back up source whenever required
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
B21_4
I am aware about solar energy system
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
B21_5
I am concerned about the high grid electricity bill
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
B21_6
I would be willing to consider purchasing any product that gives me better electricity supply for longer hours
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
B21_7
I would be open to consider HH level solar energy solution provided I find its price appropriate
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
B21_8
Considering what I pay for electricity, I am very happy with the quality (hours and voltage) of electricity supply I get at home all around the year
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
FINANCIAL PROFILE
C01
Do you have Bank/Post office Saving account?
Yes
No
C02
How many such account do you have?
C03
Do you use your personal account or use a separate account for business transactions?
Personal Account
Business/Current account
C04
Do you have Aadhar card
Yes
No
C05
On average, what is your monthly business turnover/sales?
C06
After excluding your fixed annually expenses (which includes rent, material cost, repaying loans etc.), how much profit were you able you able to make within the last year
C07
What did you do with these profits
Invested in fixed assets (land and house)
Invested in movable assets like gold, insurance, on shares
Spent on household expenditure
Saved in bank account
Reinvested in my business
Do not want to respond
Others(specify)
C08
Do you think that uninterrupted access to electricity will would have a positive impact on your business?
Yes, definitely
Yes, somewhat
No
C09
How to you think it will impact your business?
Longer operating hours of the business
Increase in comfort while in the enterprise
Improvement in work efficiency
Business can be expanded
C10
How many extra hours you will be able to open your enterprise with uninterrupted access to electricity?
C11
On average by how much amount do you think the annually turnover can increase with availability of electricity as per your requirement?
C12
Would you have expanded your business in case there were no electricity issues of like irregular supply, bad voltage, and high cost of backup energy sources?
Yes
No
C13
Does your HH have any other source of income?
Yes
No
C14
Have you ever taken a loan from any of the following sources?
Bank/financial institution’s commercial loan
Micro finance Institution
SHG/cooperative society
Money lender
Friends/relatives
Loan under government scheme
Never taken loan
Others(specify)
C15
Is there any outstanding loan?
Yes
No
C16
What is the total value of your outstanding loan?
C17
What was the purpose for which you had taken this loan?
Household consumption
Home purchase/repair/construction
Heath (Medicine and hospitalization)
For business
Education of children
Agriculture
Others(specify)
C18
Is some part of this debt inherited?
Yes
No
C19
Is there any asset (home, land, jewelry, etc.) that is currently under mortgage because it has been used as collateral for securing any loan in the past?)
Yes
No
SIMPA USERS
D01
Category of Customer
Happy bucket customer
Hard bucket customer
D02
Which Product do you have from SIMPA?
D03
Have you taken the product on cash payment or on lease /EMI based payment?
Cash Payment
EMI Based
D04
How many months ago did you purchase/Lease the product?
D05
How did you come to know about the SIMPA product for the first time ?
Urja Mitra
SIMPA staff (Rural Sales Agent or Customer Relationship Associate)
Residents of village
Promotional stall in village
Others(specify)
D06
What were the different options which you had considered (to improve your electricity supply) before buying this SIMPA product?
Inverter with battery
Only battery
Solar system-Local
Solar Panel-Branded
None
Others (specify)
D07
How much would you say was the influence of SIMPA representatives (RSA/CRA/Urja Mitra) in convincing you to purchase the product?
Very High
High
Average
Low
None
D08
A person might get interested and consider buying a SIMPA product after hearing about it from a relative, or after he notices his neighbour purchase it (D10), but he only decides to purchase it once the demonstration is given by the SIMPA staff (D11).
D09
A person was interested in such product after his child complained regarding need of reliable electricity for evening study, and he got more intrigued when his neighbour purchased it. In this case both these options will be marked in D10. But he finally purchased it cause his children’s study was very dear to him, thus marking the same in D11.
D10
What the key reasons because of which you decided to consider investing in an alternative source of energy?
Sales Pitch by Urja Mitra/ SIMPA RSA/CRA
Demonstration by SIMPA Staff
Good feedback from existing owner of similar products
Observed the product in someone’s house/shop
Frequent load shedding and voltage fluctuations during the hours of operation of the enterprise
Potential reduction in current expenditure on electricity and lighting fuel
Was available on affordable EMI
Service guarantee and brand reliability
Potential increase in income due to increased working hours
D11
What was the most influential factors which persuaded you to purchase this product?
Sales Pitch by Urja Mitra/ SIMPA RSA/CRA
Demonstration by SIMPA Staff
Good feedback from existing owner of similar products
Observed the product in someone’s house/shop
Frequent load shedding and voltage fluctuations during the hours of operation of the enterprise
Potential reduction in current expenditure on electricity and lighting fuel
Was available on affordable EMI
Service guarantee and brand reliability
Potential increase in income due to increased working hours
D12
Now please tell us with your satisfaction level on these various parameters of the SIMPA product that you are using
D12_1
Overall quality of the SIMPA product
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
D12_2
Hours of electricity backup available from the SIMPA product once it is full charged
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
D12_3
Stability of voltage of electricity available from the product
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
D12_4
Service of the product
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
D12_5
Servicing time (response time in case of issue in product)
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
D12_6
Hours taken to get full charge
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
D13_1
Compared to the time I didn’t had SIMPA solar product, my total spend on electricity has Increased, Decreased, or No change
Increased/Improved
Decreased/Worsened
No Change
D13_2
Compared to the time I didn’t had SIMPA solar product, the number of hours of electricity I get has Increased, Decreased, or No change
Increased/Improved
Decreased/Worsened
No Change
D13_3
Compared to the time I didn’t had SIMPA solar product, the income from my enterprise has increased, Decreased, or No change
Increased/Improved
Decreased/Worsened
No Change
D14
Please answer the following in reference to SIMPA product
D14_1
I am satisfied with the correctness information provided during sales pitch by sales person
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
D14_2
I am very satisfied with the ease of usage of the product
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
D14_3
Considering what in paid for the product/pay in EMI, I am very satisfied with the hours of electricity I get
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
D14_4
The maintenance requirement for the product is very low
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
D14_5
I use the product on the regular basis
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
D14_6
I am very happy with the decision to buy this product
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
D14_7
I will certainly recommend this product to my friends
Strongly disagree
Disagree
Agree
Strongly Agree
Not Applicable
SIMPA HARD BUCKET
E01
Which is the most important reason you stopped paying EMI for the product?
Did not find the product useful anymore
It stopped working and didn’t get fixed
Didn’t find it value for money
Found it difficult to service the EMI
Purchased it due to hard selling, didn’t find it of any use later
Was not provided correct product information at time of product sales
E02
What changed from the time you purchased the product?
Hours of GRID electricity improved
Quality of grid electricity improved
Found other backup sources much more convenient than solar
Others(specify)
E03
Did you try to contact the customer service?
Yes
No
E04
What happened when you tried to contact them
E05
How many EMIs did you pay before deciding to stop the payment?
E06
Would you have kept the products it if the EMI was lower?
Yes
No
E07
At what EMI would you have continued with the payments?
POTENTIAL CUSTOMERS
F01
Will you be willing to consider spending some time to learn about some of the solar products developed for household usage?
Yes
No
F02
Exposure to product architecture before exposure to price
F03
Which of the following products are you likely to be interested in purchasing?
S.P 100
S.P 200
Magic TV
Spark Pro
Spark Pro Plus
None
F03A
What is the primary reason that you don’t want to purchase any of these products?
These products don’t meet my energy requirement
I want to run heavier equipment like refrigerator, cooler, TV
None of these products add any incremental value to my life
Others(Specify)
F03B
How much would you be willing to pay upfront if could get a product which fulfills yours need as answered in last question?
F04
After exposure to pricing
F05
Now that you know the prices of each product, which of the following are you likely to be interested in purchasing?
S.P 100
S.P 200
Magic TV
Spark Pro
Spark Pro Plus
None
F06
After exposure to EMI option
F07
Now that you know that easy financing is available, which of the following are you likely to be interested in purchasing?
S.P 100
S.P 200
Magic TV
Spark Pro
Spark Pro Plus
None
F08
Why are you not interested to purchase any of these products ?
Cannot afford the payment
Do not find it value for money
Do not need electricity
Expenditure on electricity is not a priority
Prefer other electricity back up sources
This doesn’t meet my requirement
Other(specify)
F09
Which other electricity back up source will you be interested to buy?
Invertor with battery
Only battery
Generator
Solar based lighting system
Car Battery
Small Battery (flashlight torch)
Others(Specify)
F10
What is the reason for preferring this back up source?
More familiar with this product
It would be more suitable for my needs
Purchase costs is lesser
Less maintenance
Others(Specify)
F11
What are the key reasons because of which you are interested to buy this SIMPA solar product?
For convenience at enterprise
Increase in enterprise income due to availability of electricity
Decrease in electricity expenditure
Because this is environment friendly
Because of financing option
Branding and service guarantee
Other (specify)
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