Surveypoint

Q1

Have you ever availed loan facility of our bank?

Yes

No

Q2

Which type of loan have you availed?

House loan

Car loan

Personal loan

Business loan

Any other

Q3

Did you face any difficulty in getting the loan?

Yes

Somewhat

No

Q4

For how many months or years you took the loan?

Q5

At what interest rate did you avail the loan?

Q6

Did you faced any difficulty in arranging for the documents required to get the loan?

Yes

Somewhat

No

Q7

Did you find information asked for by the bank while processing your Loan application unnecessary or not available or too confidential to part with

Yes

No

Q8

Were our officials friendly and behaved in a courteous manner when dealing with you?

Yes

Somewhat

No

Q9

Are you satisfied with our loan services?

Yes

Somewhat

No

Q10

Will you recommend our services to any of your acquaintance seeking loan?

Yes

No

Can’t say

Bank Services Template 3 -Form Fill

Have you ever availed loan facility of our bank?

Which type of loan have you availed?

Did you face any difficulty in getting the loan?

For how many months or years you took the loan?

At what interest rate did you avail the loan?

Did you faced any difficulty in arranging for the documents required to get the loan?

Did you find information asked for by the bank while processing your Loan application unnecessary or not available or too confidential to part with

Were our officials friendly and behaved in a courteous manner when dealing with you?

Are you satisfied with our loan services?

Will you recommend our services to any of your acquaintance seeking loan?