Airplane Service Template 3 -Form Fill
1.1
When did you use our airplane service?
1.2
Which other airline have you used in the past?
1.3
Did you face any difficulty while checking in or out?
Yes
Somewhat
No
1.4
Did you face any difficulty inside the airplane?
Yes
Somewhat
No
1.5
Were our officials prompt in resolving your enquiry?
Yes
Somewhat
No
1.6
Do you think our officials were helpful and polite with you?
Yes
Somewhat
No
1.7
Did any of the staff member misbehaved with you?
Yes
No
1.8
How would you rate your overall airplane experience? (out of 5)
1 being least satisfactory
2
3
4
5 being most satisfactory
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