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Process Monitoring Template 1 -Form Fill

Identifying Information
Q01

State Name

Q02

State Code

Q03

District Name
Q04

District Code

Q05

District Unique ID
Q06

Block Name

Q07

Block Code

Q08

GPS coordinates
Survey Information
A01

Name of the respondents

A02

Designation of the respondent
A03

The contact number of respondent
A04

Respondent identification code

A05

FIRST VISIT

A05_1

Interviewer's name
A05_2

Interviewed code
A05_3

Date of the interview
A05_4

Result of the interview

A05_5

Record the time when you start the interview
A05_6

Record the time when you end the interview
A06

SECOND VISIT

A06_1

Interviewer's name
A06_2

Interviewed code
A06_3

Date of the interview
A06_4

Result of the interview

A06_5

Record the time when you start the interview
A06_6

Record the time when you end the interview
A07

THIRD VISIT

A07_1

Interviewer's name
A07_2

Interviewed code
A07_3

Date of the interview
A07_4

Result of the interview

A07_5

Record the time when you start the interview
A07_6

Record the time when you end the interview
Profile of BDSPs
B01

Gender of respondent
B02

Age of respondent
B03

Where do you stay?
B04

Are you an SHG member?
B05

Are you related to an SHG member?
B06

What is your relationship with the SHG member?
B07

What are your educational qualifications?
Selection and Identification of BDSPs
C01

Did you have any prior experience required for the role of BDSP?
C02

Please elaborate on your prior experience.
C03

Basic mathematics and aptitude
C04

Business understanding
C05

What was the selection process adopted to recruit you as BDSP?
Training and Certification of BDSPs
D01

Have you received training?
D02

Who gave the training?
D03

What were the various training topics covered?
D04

Where did the training place?
D05

What was the pedagogy adopted to impart the training?
D06

What was the duration of training?
D07

Have the BDSPs been given training on foundation and growth module developed for the BDSP?
D08

If yes, who gave the training?
D09

If no, what was the reason of not conducting the training on foundation and growth module?
D10

Please rate based on your satisfaction with the training

D11

Have you been able to retain the training content?
D12

If not, what are the challenges faced in retaining the training topics?
D13

Was there an exam conducted post the exam?
D14

Did you receive the certificate post examination
D15

Were there any refresher trainings conducted for the BDSPs?
D16

If yes, what were the modules covered in the refresher training?
D17

Who had provided these refresher trainings to the BDSPs?
D18

What were the number of refresher trainings conducted for BDSP?
D19

How many days of refresher training were conducted for the BDSPs?
D20

Was an on-job training provided to you?
D21

What was the duration of the training?
D22

What were the topics covered in induction training?
D23

Were you given any refresher training?
Infrastructure available for BDSPs
E01

Do you operate from the OSF Office?
E02

If not, then from where do you work?
E03

If yes, do you have a separate room allocated for BDSP members?
E04

Is there relevant infrastructure available in the office?
E05

What challenges do you face concerning the availability of infrastructure?
Roles and responsibilities of BDSPs
F01

Have you trained entrepreneurs?
F02

Have you identified new entrepreneurs?
F03

What is the total number of entrepreneurs identified?
F04

What is the total number of entrepreneurs supported by you currently?
F05

Do you prepare a monthly work plan?
F06

When was the last time that you prepared it?
F07

Have you prepared the work plan for the last three months?

F07_1

Month 1
F07_2

Month 2

F07_3

Month 3
F08

Has OSF-MC approved the work plans?
F09

Do you support enterprises in developing business plans?
F10

If not, why
F11

What was the total number of business plans prepared in 2021-2022?
F12

What was the total number of business plans approved in 2022-2023?
F13

How many businesses plan you have developed in the last 3 months?

F13_1

July
F13_2

June
F13_3

May
F14

How many business plans have been approved in the last 3 months?

F14_1

July
F14_2

June
F14_3

May
F15

Total number of approved business plans submitted to banks for loans?

F15_1

July
F15_2

June
F15_3

May
F16

Have you faced any challenges in accessing loans from banks?
F17

If yes, what were the challenges faced in accessing loans from banks?
F18

Have the monthly plans been submitted to BTC-EP?
F19

What are the activities you do to provide successful market linkage?
F20

Are you aware of the registration and certification process of enterprises?
F21

If yes, have any enterprises monitored by you registered?
F22

What kind of registrations/certifications have you assisted in?
F23

What kind of support do you offer for business growth and development?
F24

Does the BDSP conduct a viability assessment of the enterprise?
F25

What is the process of viability assessment?
F26

Has the BDSP supported entrepreneurs in getting insurance under PMSBY and PMJJBY?
F27

How does BDSP support loan appraisal/ approval of entrepreneurs?
F28

How does the BDSP monitor the progress of the enterprises?
F29

How does the BDSP help in improving enterprise performance?
F30

How does the BDSP help new entrepreneurs?
F31

Has the enterprises taken any steps or measures to promote online presence of entrepreneurs?
F32

If yes, what are the steps?
F33

What are the various measures adopted by BDSPs to ensure bank linkage?
Remuneration, insurance, and equipment availability of BDSPs
G01

Have you enrolled in any insurance activity?
G02

What are the various schemes in which you have enrolled?
G03

Do you charge the service fee from enterprises?
G04

What is the service fee charged by the enterprises/ OSFs? (Per enterprise)
G05

Are you aware of any rate chart/fee structure?
G06

Please give details of the rate chart/fee structure
G07

At what frequency is it charged?
G08

Did the BDSP provide a receipt to the enterprises?
G09

If not, what are the reasons?
G10

Mode of transfer of service fee

G11

What is the fixed payment made by the OSF-MC on a monthly basis
G12

What is the variable pay received from OSF-MC in last three months?

G12_1

July
G12_2

June
G12_3

May
G13

Please mention the activities for which variable pay was received
G14

What is the fixed and variable incentives received by BDSP?
G15

Does the member have a bank account?
G16

Is the payment transferred directly to the bank account?
G17

Did the BDSPs receive task-based remuneration?
G18

Is the remuneration transferred directly to the bank account?
G19

How much has the BDSP received from the nodal CLF in the last 3 months?

G19_1

July
G19_2

June
G19_3

May
G20

Does the BDSP have a smartphone/tablet?
G21

Did the member already have it or bought it after becoming BDSP?
G22

Did the BDSP member take a loan to buy the phone?
Qualitative aspects to be covered.
H01

According to you what are the major expectations that the entrepreneurs have from BDSPs? Among these what are the expectations that have been fulfilled and what are still left to achieved?
H02

What are the major challenges faced by you relate to training and retention of training?

H03

What are the facilitators and challenges in the identification of enterprises and also in ensuring that the entrepreneurs maintain their book of records
H04

What are the facilitators and challenges in developing work plan and getting it approved?
H05

What are the facilitators and Challenges in developing the business plan?
H06

What are the facilitators and barriers while coordinating with BTC-EP and DTE-EP? What measures can be adopted to mitigate the challenges?
H07

What are the facilitators and challenges in providing training to enterprises
H08

What are the various types of support that BDSPs and entrepreneurs require from functional experts and mentors?