Shipping of Prod Template 5 -Form Fill

1.1

Which product did you ordered for shipping?
1.2

Did you face any difficulty while or after ordering the product?
1.3

Did you call our customer care centre for any enquiry or complain?
1.4

For what reason did you call our customer care centre?
1.5

Do you think our officials at customer service centre were efficient in resolving your enquiries?
1.6

Did you face any difficulty in getting contact details of our customer care centre?
1.7

How long did you waited for somebody to respond to your enquiry on call?
1.8

Were our officials prompt in resolving your enquiry?
1.9

How long did it take to get your complain resolved?
1.10

How would you rate your overall experience at our customer care centre? (out of 5)