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Mini Grid Operator Template -Form Fill
IDENTIFICATION INFORMATION
Q01
Do you agree to participate in the survey?
Yes
No
Q02
Interviewer Name
Q03
Code
Q04
Supervisor Name
Q05
Code
Q06
STATE NAME
Q07
STATE CODE
Q08
DISTRICT NAME
Q09
DISTRICT CODE
Q10
BLOCK NAME
Q11
BLOCK CODE
Q12
Gram Panchayat NAME
Q13
Gram Panchayat CODE
Q14
REVENUE VILLAGE NAME
Q15
VILLAGE CENSUS CODE
Q16
Type of District – aspirational or laggard?
Aspirational
Laggard
Q17
Contact telephone number
Q18
Date of visit
Q19
Time of visit
Q20
GPS Coordinates for the Location
IDENTIFICATION PARTICULARS
A01
Name of respondent
A02
Age (in completed years)
A03
Sex of respondent
Male
Female
Transgender
Others
A04
Since when have you been working as an operator at this (selected) mini/micro grid?
A05
Apart from this mini grid, are you also working as an operator at any other mini/micro grid?
Yes
No
A06
Are you a resident of this village/Gram Panchayat?
Yes
No
A07
Have you received any formal training for operating and maintaining the mini grid?
Yes, extensive training
Yes, some training
No, but informal learning
No training at all
A08
In what areas do you feel you need more training or support?
Technical skills for maintenance
Financial management
Customer service
Environmental sustainability
No need for more training or support
Other (please specify)
ABOUT THE SELECTED MINI-GRID/MICRO-GRID
B01
Apart from the mini/micro grid, is the revenue village covered by the main grid?
Yes, fully
Yes, partially
Not covered
B02
Who is the owner of this mini/micro grid?
Private
Government
Non-Governmental Organisation (NGO)
Foundation/Charitable Trust
Others (please specify)
B03
Name of the Supply Agency that has constructed/facilitated this mini grid.
B04
What is the primary source of electricity for this mini grid?
Solar
Wind
Hydro
Biomass
Other (please specify)
B05
When was the mini/micro grid plant established?
B06
Is the mini/micro grid integrated with the main grid?
Fully integrated
Partly integrated
Not integrated
B07
What roles are mini grid employees hired for?
Operator
Engineer
Night guard / security personnel
Other (specify)
B08
Please provide a breakdown of the mini grid employees by gender and role.
B08A
Technical
B08A_1
Male
B08A_2
Female
B08A_3
Other
B08B
Non-Technical
B08B_1
Male
B08B_2
Female
B08B_3
Other
B08C
Total (auto-calculate)
B08C_1
Male
B08C_2
Female
B08C_3
Other
B09
How many out of the total mini grid employees are local (from the same state)?
B10
What is the plant capacity of this mini/micro grid (in kW)?
Less than 5 kW
5 kW to 10 kW
11 kW to 20 kW
21 kW to 50 kW
More than 50 kW
Don’t Know
B11
What is the inverter capacity of this mini/micro grid (in kW)?
B12
Please provide information about this mini grid's infrastructure.
B12_1
Solar panels
B12_2
Battery storage
B12_3
Inverter systems
B12_4
Control systems
B12_5
Metering systems
B12_6
Generators
B12_7
Poles
B12_8
Streetlights
B12_9
Phases
B12_10
Others (specify)
B13
How many types of panels in terms of capacities (watts) are present in the solar plant?
B14
For different types of panels based on capacity, please specify the number of panels for each capacity.
B14A
Capacity A
B14A_1
Watts
B14A_2
Number of Panels
B14B
Capacity B
B14B_1
Watts
B14B_2
Number of Panels
B14C
Capacity C
B14C_1
Watts
B14C_2
Number of Panels
B15
Which electrical safety measures are in place at the mini grid?
Circuit breakers
Grounding systems
Surge protectors
Fire extinguishers
Protective equipment for personnel
Regular safety audits
Other (please specify)
Don’t know/Can’t say
Consumer base, billing and payment related
C01
What types of consumers do you serve?
Households/Domestic
Commercial/Shops
Institutional
Other (please specify)
C02
What is the number of connections covered by the mini/micro grid?
C03
Is the payment made by consumers on a pre-paid or post-paid basis?
Prepaid
Post-paid
Others (specify)
C04
How/where are the meters installed?
Attached to electricity poles
Installed at each household/building
C05
How is billing determined for the mini grid’s connections?
Meter reading/consumption
Flat rates based on type/load capacity
Fixed charge for a certain amount of energy consumption (e.g., 15 kWh), and an additional charge per kWh for consumption beyond the allocated amount
Pre-paid bill supplying a pre-determined number of units
Other (specify)
Don’t know/Can’t Say
C06
What is the average monthly bill for domestic, commercial, and institutional connections?
C07
What is the total average monthly collection for this mini grid?
C08
How regularly do the consumers make payments?
Always on time
Sometimes late
Often late
Rarely make payments
C09
What is the current total overdue amount?
C10
What are the consequences of non-payment of bills by consumers?
Disconnection of supply
Fine/penalty
No consequences
Other (specify)
C11
Are illegal connections from this solar supply monitored?
Yes
No
Capital cost, Operations & Maintenance (O&M) Cost and Challenges
D01
What is the total capital cost of the mini grid (i.e. the cost to set up the solar plant)?
D02
Please indicate the sources of funding for the mini grid.
Central/State government grants/subsidies
Private investment
Community investment
Other (please specify)
Don’t know/Can’t say
D03
Who owns the land on which the mini grid is based?
Plant owner
Rented
Leased
Other (please specify)
Don’t know/Can’t say
D04
What are the average monthly costs of operation for the mini grid?
D04_1
Salary of operator
D04_2
Periodic maintenance
D04_3
Consumables/Part replacement
D04_4
Transportation of staff
D04_5
Cost of supervision of senior staff
D04_6
Rent of land
D04_7
Fuel for Generator/ power back up
D04_8
Others (specify)
D04A
Whether aware or applicable?
D04A_1
Salary of operator
Aware
DK/CS
Not applicable
D04A_2
Periodic maintenance
Aware
DK/CS
Not applicable
D04A_3
Consumables/Part replacement
Aware
DK/CS
Not applicable
D04A_4
Transportation of staff
Aware
DK/CS
Not applicable
D04A_5
Cost of supervision of senior staff
Aware
DK/CS
Not applicable
D04A_6
Rent of land
Aware
DK/CS
Not applicable
D04A_7
Fuel for Generator/ power back up
Aware
DK/CS
Not applicable
D04A_8
Others (specify)
Aware
DK/CS
Not applicable
D05
Who is responsible for the operation and maintenance, of the mini grid?
Operator
In-house staff other than operator
Outsourced to a third-party
Other (please specify)
Don’t know/Can’t say
D06
Who is responsible for the billing, and collection of the mini grid?
Operator
In-house staff other than operator
Outsourced to a third-party
Other (please specify)
Don’t know/Can’t say
D07
What are the operational challenges faced by the mini/micro grid?
Not be able to manage supply during peak load
Energy thefts
Inadequacy of funds for O&M
Irregularity of payment by the consumers
Regulatory hurdles (e.g. permission from Government and inadequate support from Government)
Security/ law and order issues
Natural calamities (heavy rain, cyclone and flood etc.)
Cloudy weather
Technical problems in inverters leading to tripping
Affordability of electricity from consumer point of view
People prefer grid-based supply as it is cheaper
Salary of operators is less
There is no challenge
Others (specify)
D08
What support do you require to make the operation financially viable and sustainable?
More investment
Subsidy from Government
Support from Government for the collection from consumers and security
Increase the cost charged to consumer
Others (specify)
Service delivery and satisfaction related
E01
How many hours of electricity do you supply per day on average?
Less than 4 hours
4-8 hours
9-12 hours
More than 12 hours
Don’t know/Can’t say
E02
What is the peak load of supply?
E03
Normally in which time, the solar plant faces peak load?
Daily (may be in a particular timing)
In few days in a week
In summer months
Others (specify)______
E04
How do you mange peak load situation?
Provide power through generator
Current capacity is sufficient to manage peak load
Can not manage peak load situation (power-cut)
Other (specify)__________
E05
How often do you experience outages in the mini grid?
Weekly
Monthly
Daily
Rarely
During inclement weather or lightning storms
Never
E06
What is the average duration of outages when they occur?
Less than 1 hour
1-3 hours
3-6 hours
More than 6 hours
Don’t know/Can’t say
E07
How quickly are technical issues typically resolved in the mini grid?
Within a few hours
Within a day
Within a few days
More than a week
Issues are rarely resolved
Never faced any technical issues
E08
Are you aware solar based power is clean energy, and it is more environmental friendly than grid based energy?
Very aware
Somewhat aware
Neutral
Somewhat unaware
Total unaware
E09
Have you been able to provide connection to the consumers who approached you for the connection of solar energy?
Yes
No
E10
If you could not provide connection to some consumers even if they approached, you, what are the reasons?
Solar plant does not have capacity currently to supply more consumers
We supply to consumers verifying their ability to pay
Others (specify)
E11
As per you, why consumers prefer solar based connection rather grid based supply in this village/area?
Billing in solar based connection is cheaper than grid supply
Solar supply is more reliable
Solar based connection provided more hours of supply in a day
Consumers face less hassle to get connection
Initial charge to get connection is lesser in solar than grid-based supply
Solar supply has lesser resolution time in case of any fault
It is more environment friendly
Consumers do not prefer solar based supply
Others (specify)
E12
Do you think in future demand for solar energy will increase?
Yes
No
E13
On a scale of 1 to 5, how satisfied are you working as a mini-micro grid operator?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
E14
On a scale of 1 to 5, how satisfied are you in providing quality and adequate supply of solar energy from this mini-micro-grid to the consumers?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
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