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Process Monitoring Template 11 -Form Fill

Identifying Information
Q01

State Name

Q02

State Code

Q03

District Name

Q04

District Code

Q05

District Unique ID

Q06

Block Name

Q07

Block Code

Q08

GPS coordinates

Survey Information
A01

Name of the respondents

A02

Designation of the respondent

A03

The contact number of respondent

A04

Respondent identification code

A05

FIRST VISIT

A05_1

Interviewer's name

A05_2

Interviewed code

A05_3

Date of the interview

A05_4

Result of the interview

A05_5

Record time when you start the interview

A05_6

Record time when you end the interview

A06

SECOND VISIT

A06_1

Interviewer's name

A06_2

Interviewed code

A06_3

Date of the interview

A06_4

Result of the interview

A06_5

Record time when you start the interview

A06_6

Record time when you end the interview

A07

THIRD VISIT

A07_1

Interviewer's name

A07_2

Interviewed code

A07_3

Date of the interview

A07_4

Result of the interview

A07_5

Record time when you start the interview

A07_6

Record time when you end the interview

Profile of Respondent
B01

Gender of respondent

B02

Age of respondent

B03

Are you an SHG member?

B04

Caste of the respondent

B05

What are your educational qualifications?

B06

What is the formation date of OSF?

B07

How many members are there in the OSF-MC

B08

How many members are there from the nodal CLF?

B09

How many members are there other CLFs in the block?

B10

Why is there not adequate representation from nodal CLF/ CLF

B11

How many blocks are governed by the OSF?

B12

Who supported the establishment of OSF-MC?

B13

How many BDSPs are there under the OSF?

Governance of OSF-MC
C01

Were the members of OSF-MC selected or elected?

C02

Have the OBs been rotated after taking the position?

C03

How frequently do you rotate the OBs?

C04

Why don’t you rotate the OBs?

C05

Does the OSF-MC conduct meetings regularly?

C06

What is the frequency of meetings?

C07

Please give the number of meetings conducted in the last three months

C07_1

May

C07_2

June

C07_3

July

C08

Please give the attendance percentage at meetings conducted in the last three months.

C08_1

May

C08_2

June

C08_3

July

C09

Why is there irregularity in the meetings?

C10

Where is the meeting held?

C11

What are the topics discussed in the meeting?

Training and capacity building
D01

Have all the members of the OSF-MC been trained?

D02

If not, why?

D03

Who gave the training?

D04

What were the various training topics covered?

D05

Where did the training place?

D06

What was the pedagogy adopted to impart the training?

D07

What was the duration of training?

D08

Please rate based on your satisfaction with the training

D09

Do you retain the training content?

D10

What could have been done better to keep the training?

D11

Do you have any new members in the OSF-MC yet to receive training?

D12

Do you have any plans to train them?

D13

Why the new joinees have not been trained?

Infrastructure available for OSF-MC
E01

Do you operate from the OSF Office?

E02

If not, then from where do you work?

E03

Is there relevant infrastructure available in the office?

E04

Who all supported setting up the office?

E05

What are the challenges that you face concerning the availability of infrastructure?

Roles and responsibilities of OSF-MC
F01

Have you prepared the annual plan?

F02

If not, why?

F03

What are the contents of an annual plan?

F04

When was the last time you prepared the annual plan?

F05

Did you introduce the BDSPs to CLFs and VOs?

F06

Did you appraise the CBOs about OSF and its objectives?

F07

Did you receive any business plans for review?

F08

Did you review the business plans prepared by entrepreneurs?

F09

Why is there no review process in place?

F10

What are the major parameters that you use for review?

F11

What are the major reasons for the rejection of plans?

F12

How do you monitor the BDSPs?

F13

Have you remunerated the subsistence allowance (fixed pay) for BDSPs?

F14

Give the number of BDSPs for whom you have given the subsistence allowance.

F15

What is the average amount of subsistence amount given per BDSP?

F16

Is there any BDSP left to receive the amount?

F17

What are the reasons for them not being remunerated the amount?

F18

Did you get any draft service fee structure from SRLM for charging the OSFs and paying BDSPs?

F19

Do you charge the service fee for your services to enterprises?

F20

Was any process followed in deciding on the service fee to be charged?

F21

Do you offer a service fee to the BDSP for the services they provide to you?

F22

Please give a brief picture of the draft service fee structure. If not received, please elaborate on the reasons.

Credit Appraisal and financial management
G01

What are the parameters based on which credit is disbursed?

G02

Who are the participants of the loan appraisal process?

G03

Did the process have any requirement for all the members to join?

G04

What was the process of credit appraisal?

G05

Have you rejected any loan applications as of now?

G06

What were the reasons for it?

G07

Did the presence of mentors and functional experts give any additional benefit?

G08

What is the interest rate for loans to entrepreneurs?

G09

Please provide the following information about ticket size

G09_1

Minimum loan ticket size

G09_2

Maximum loan ticket size

G10

How do you monitor the repayment?

G11

Are the OSF-MC members given any honorarium?

G12

If yes, what is the amount paid per month?

G13

Why is there no honorarium?

G14

Do you get the cost reimbursed for your travel activities/ miscellaneous?

G15

Why is there no reimbursement?

G16

How do you monitor the performance of the enterprises?

G17

Have you sent any business plans to the bank?

G18

If yes, how many business plans were sent for appraisal?

G19

How many of the business plans get approved?

Loan disbursement and repayment
H01A

2021-22 (INR) (9 digit)

H01A_1

Loan amount disbursed

H01A_2

Number of beneficiaries

H01A_3

Loan amount recovered

H01A_4

Number of beneficiaries

H01B

2022-23 (INR) (9 digit)

H01B_1

Loan amount disbursed

H01B_2

Number of beneficiaries

H01B_3

Loan amount recovered

H01B_4

Number of beneficiaries

H02

What is the process of fund flow?

H03

Is the loan transferred in tranches?

H04

What is the process of repayment?

H05

Is the interest shared between the SHG-VO-CLF

H06

What is the ratio in which interest accrued is divided amongst the following CBOs?

H06_1

Nodal CLF

H06_2

CLF

H06_3

VO

H06_4

SHG

H07

What is the status of repayment by entrepreneurs to the OSF-MC?

H08

What are the reasons for low repayment?

Record management
I01A

Available

I01A_1

Meetings register

I01A_2

Attendance register

I01A_3

Loan register

I01A_4

Cash ledger

I01A_5

Expense Register

I01A_6

DCB register

I01A_7

Minutes book

I01B

Last date updated on

I01B_1

Meetings register

I01B_2

Attendance register

I01B_3

Loan register

I01B_4

Cash ledger

I01B_5

Expense Register

I01B_6

DCB register

I01B_7

Minutes book

I02

Is there any accountant hired to maintain the BoRs?

I03

Is there any Bookeeper in the OSF?

I04

How many Bookkeepers are there?

I05

What is the frequency of BoR updating?

Qualitative inquiries
J01

Please give a detailed picture of repayment-related issues, challenges, and best practices.

J02

Please give a detailed picture of deciding the service fee and how it is approved. Also, cite the challenges faced in collecting the service fee from OSFs.

J03

Please elaborate on the loan disbursal process, challenges faced, and steps taken to mitigate them

J04

What are the issues with bank linkage and the quality of business plans?

J05

What could be done to improve the quality of business plans?

J06

Please share your views and concerns regarding the training conducted. What more could be done to add topics and improve the quality of training?

J07

How has the presence of mentors and functional experts helped enhance the OSF ecosystem? What more can they contribute to improving the OSF’s functioning? What are the challenges faced by mentors and functional experts?