Surveypoint

1.1

Was the person at the reception polite and helpful?

Yes

Somewhat

No

1.2

Did the staff members help you at the time of check in and out?

Yes

Somewhat

No

1.3

Did you face any difficulty during your stay in our hotel?

Yes

Somewhat

No

1.4

How quickly did the hotel staff respond to your requests?

They are extremely quick

They were quite quick

They were not at all quick

1.5

Did you face any difficulty in contacting our staff members during your stay?

Yes

Somewhat

No

1.6

Did the receptionist respond to your calls?

Yes, every time

At times

Rarely

Never

1.7

Were staff members polite and friendly with you?

Yes

Somewhat

No

1.8

Are you satisfied with the service of our staff members?

Extremely satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Hotel Services Template 3 -Form Fill

Was the person at the reception polite and helpful?

Did the staff members help you at the time of check in and out?

Did you face any difficulty during your stay in our hotel?

How quickly did the hotel staff respond to your requests?

Did you face any difficulty in contacting our staff members during your stay?

Did the receptionist respond to your calls?

Were staff members polite and friendly with you?

Are you satisfied with the service of our staff members?