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Call Center Coaching -Form Fill
Section One
Q1
Date
Date
Q2
Time
Hour
Q3
Time
Minutes
Q4
Time
AM/PM Option
Q5
Employee Name
First Name
Q6
Employee Name
Last Name
Q7
Employee ID
Q8
Position/Title
Q9
Department/Account
Q10
Email Address
Q11
Checklist
Q12
Observations
Q13
Action Plan for the Employee
Q14
Goal Settings for the Employee
Q15
Employee's Acknowledgment and Reply
Q16
Employee's Signature
Q17
Date Signed
Date
Q18
Supervisor's Name
First Name
Q19
Supervisor's Name
Last Name
Q20
Supervisor's Signature
Q21
Date Signed
Date
Q22
Quality Analyst Name
First Name
Q23
Quality Analyst Name
Last Name
Q24
Quality Analyst Signature
Q25
Date Signed
Date
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