Bank Services Template 1 -Form Fill
1.1
Are you satisfied with the service quality provided by our bank?
Yes
Somewhat
No
Can’t say
1.2
Do you agree that our branches have convenient working hours and are located at convenient places to serve you?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
1.3
Do you think our bank takes care of your financial requirements?
Yes, it does
Somewhat
no
1.4
Do you think your bank accounts are secure?
It is secure
somewhat secure
not at all secure.
1.5
Why do you prefer our bank over others? (please specify)
1.6
Do you use e-banking services?
yes
no
1.7
Do you think our bank officials have required skills and knowledge about the bank’s service and knowledge?
Yes, they are efficient
They are somewhat efficient
No, they aren’t efficient
1.8
Will you recommend our bank to your friends or colleagues?
Yes, I will
No, I won’t
Maybe
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