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Micro Enterprise Template 9 -Form Fill
INFORMATION
Q01
Name of the State
Q02
Name of the District
Q03
Name of the Block
Q04
Name of Panchayat
Q05
Name of the Village (PSU)
Q06
Village Census Code
Q07
Whether ME is a SPRD customer or not?
Yes
No
Q08
ME Structure No.
Q09
Address
Q10
Investigator Name
Q11
Investigator Code
Q12
Start Time
Q13
End Time
Q14
Interviewer’s Visits - 1
Q14_1
Date
Q14_2
Result
Completed
Not at home
Postponed
Refused
Partly Completed
No Eligible Person
Eligible Person Incapacitated
Others (specify)
Q15
Interviewer’s Visits - 2
Q15_1
Date
Q15_2
Result
Completed
Not at home
Postponed
Refused
Partly Completed
No Eligible Person
Eligible Person Incapacitated
Others (specify)
Q16
Interviewer’s Visits - 3
Q16_1
Date
Q16_2
Result
Completed
Not at home
Postponed
Refused
Partly Completed
No Eligible Person
Eligible Person Incapacitated
Others (specify)
Entrepreneur Profile
A01
Name of the respondent
A02
Age of the respondent/owner
A03
Is the owner male or female?
Male
Female
Transgender
A04
Are you the owner of the enterprise?
Yes
No
A04A
Name of the owner
A05
What is the religion of the owner?
Hindu
Muslim
Christian
Sikh
Buddhist/Neo-Buddhist
Jain
Jewish
Parsi/Zoroastrian
No Religion
Other (Specify)
A06
Does the owner belong to a scheduled caste, scheduled tribe, other backward class or general class?
Scheduled Caste
Scheduled Tribe
Other Backward Caste
General
Other (Specify)
A07
What is the year of formation of the enterprise?
A08
What is the type of enterprise?
Shop
Sweet shop
Medical store
Grain/Oil processing mill
Ice Factory
Brick factory
Welding units
Saw Mill/ Carpenter unit
Poultry units
Computer/Xerox shop
Computer Coaching centre
Mobile repair shops/ TV Repair Shops/ Other Repair Shop
Tailoring/sewing shop
Stitching training centre
Saloons (barber shops)
RO water filter plant
Others (Specify)
A09
What kind of services do you provide through your enterprise?
Sell only products
Provide services
Provide services as well as sell products
A10
On a regular basis, how many people are engaged in the enterprise?
A11
Do you also hire seasonal labour?
Yes
No
A12
In which month do you engage seasonal labour and how many?
January
February
March
April
May
June
July
August
September
October
November
December
A12A
No. of labour hired
SPRD CONNECTION
B01
When did you get connected to SPRD?
B02
Do you currently use electricity from mini-grid for your enterprise?
Yes
No
B03
What is the connection package that you are currently opted for ?
1 LED lamp +1 Mobile Charging point
More than 1 LED lamp +1 Mobile Charging point
Fixed package for appliance (Fan/TV/Chiller/Fridge)
Fixed package for appliance + package for lighting (Fan/TV/Chiller/Fridge)
Metered connection
B04
How much was your installation fee and how much is your monthly expense?
B04A
Installation Fee
B04B
Monthly Expense
B05
Do you have government grid connection in your enterprise?
Yes
No
B06
How many hours of electricity supply do you get from the government grid?
ELECTRICITY SOURCES
D01
What was the daily electricity requirement of each appliance and how many hours can you use it for?
D01A
Before SPRD
D01A_1
LED bulb
D01A_2
CFL bulb
D01A_3
Incandescent bulb
D01A_4
T. V
D01A_5
Radio/Music player
D01A_6
Fan
D01A_7
AC/Air cooler
D01A_8
Mobile charging point
D01A_9
Computer/Laptop
D01A_10
Enrolment device
D01A_11
Printer
D01A_12
Sewing machine
D01A_13
Chiller/Refrigerator
D01A_14
Mixer/Grinder
D01A_15
Metal welder/cutter
D01A_16
Rice huller
D01A_17
Atta chakki
D01A_18
Chura mill
D01A_19
Daal Mill
D01A_20
RO plant machine
D01A_21
Oil expeller
D01A_22
Hair trimmer
D01A_23
Soldering machine
D01A_24
Wood planer
D01B
Current
D01B_1
LED bulb
D01B_2
CFL bulb
D01B_3
Incandescent bulb
D01B_4
T. V
D01B_5
Radio/Music player
D01B_6
Fan
D01B_7
AC/Air cooler
D01B_8
Mobile charging point
D01B_9
Computer/Laptop
D01B_10
Enrolment device
D01B_11
Printer
D01B_12
Sewing machine
D01B_13
Chiller/Refrigerator
D01B_14
Mixer/Grinder
D01B_15
Metal welder/cutter
D01B_16
Rice huller
D01B_17
Atta chakki
D01B_18
Chura mill
D01B_19
Daal Mill
D01B_20
RO plant machine
D01B_21
Oil expeller
D01B_22
Hair trimmer
D01B_23
Soldering machine
D01B_24
Wood planer
C03B
Current
C03B1
Do you own?
C03B1_1
LED bulb
Yes
No
C03B1_2
CFL bulb
Yes
No
C03B1_3
Incandescent bulb
Yes
No
C03B1_4
T. V
Yes
No
C03B1_5
Radio/Music player
Yes
No
C03B1_6
Fan
Yes
No
C03B1_7
AC/Air cooler
Yes
No
C03B1_8
Mobile charging point
Yes
No
C03B1_9
Computer/Laptop
Yes
No
C03B1_10
Enrolment device
Yes
No
C03B1_11
Printer
Yes
No
C03B1_12
Sewing machine
Yes
No
C03B1_13
Chiller/Refrigerator
Yes
No
C03B1_14
Mixer/Grinder
Yes
No
C03B1_15
Metal welder/cutter
Yes
No
C03B1_16
Rice huller
Yes
No
C03B1_17
Atta chakki
Yes
No
C03B1_18
Chura mill
Yes
No
C03B1_19
Daal Mill
Yes
No
C03B1_20
RO plant machine
Yes
No
C03B1_21
Oil expeller
Yes
No
C03B1_22
Hair trimmer
Yes
No
C03B1_23
Soldering machine
Yes
No
C03B1_24
Wood planer
Yes
No
C03B2
How many do you own?
C03B2_1
LED bulb
C03B2_2
CFL bulb
C03B2_3
Incandescent bulb
C03B2_4
T. V
C03B2_5
Radio/Music player
C03B2_6
Fan
C03B2_7
AC/Air cooler
C03B2_8
Mobile charging point
C03B2_9
Computer/Laptop
C03B2_10
Enrolment device
C03B2_11
Printer
C03B2_12
Sewing machine
C03B2_13
Chiller/Refrigerator
C03B2_14
Mixer/Grinder
C03B2_15
Metal welder/cutter
C03B2_16
Rice huller
C03B2_17
Atta chakki
C03B2_18
Chura mill
C03B2_19
Daal Mill
C03B2_20
RO plant machine
C03B2_21
Oil expeller
C03B2_22
Hair trimmer
C03B2_23
Soldering machine
C03B2_24
Wood planer
C03B3
What is the primary source of energy/electricity for this appliance
C03B3_1
LED bulb
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_2
CFL bulb
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_3
Incandescent bulb
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_4
T. V
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_5
Radio/Music player
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_6
Fan
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_7
AC/Air cooler
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_8
Mobile charging point
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_9
Computer/Laptop
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_10
Enrolment device
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_11
Printer
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_12
Sewing machine
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_13
Chiller/Refrigerator
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_14
Mixer/Grinder
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_15
Metal welder/cutter
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_16
Rice huller
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_17
Atta chakki
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_18
Chura mill
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_19
Daal Mill
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_20
RO plant machine
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_21
Oil expeller
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_22
Hair trimmer
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_23
Soldering machine
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C03B3_24
Wood planer
Government grid
Solar panel at home/enterprise
SPRD mini-grid
Diesel generator
No source
C04
What was the daily electricity requirement of each appliance and how many hours can you use it for?
C04A
Before SPRD
C04A_1
LED bulb
C04A_2
CFL bulb
C04A_3
Incandescent bulb
C04A_4
T. V
C04A_5
Radio/Music player
C04A_6
Fan
C04A_7
AC/Air cooler
C04A_8
Mobile charging point
C04A_9
Computer/Laptop
C04A_10
Enrolment device
C04A_11
Printer
C04A_12
Sewing machine
C04A_13
Chiller/Refrigerator
C04A_14
Mixer/Grinder
C04A_15
Metal welder/cutter
C04A_16
Rice huller
C04A_17
Atta chakki
C04A_18
Chura mill
C04A_19
Daal Mill
C04A_20
RO plant machine
C04A_21
Oil expeller
C04A_22
Hair trimmer
C04A_23
Soldering machine
C04A_24
Wood planer
C04B
Current
C04B_1
LED bulb
C04B_2
CFL bulb
C04B_3
Incandescent bulb
C04B_4
T. V
C04B_5
Radio/Music player
C04B_6
Fan
C04B_7
AC/Air cooler
C04B_8
Mobile charging point
C04B_9
Computer/Laptop
C04B_10
Enrolment device
C04B_11
Printer
C04B_12
Sewing machine
C04B_13
Chiller/Refrigerator
C04B_14
Mixer/Grinder
C04B_15
Metal welder/cutter
C04B_16
Rice huller
C04B_17
Atta chakki
C04B_18
Chura mill
C04B_19
Daal Mill
C04B_20
RO plant machine
C04B_21
Oil expeller
C04B_22
Hair trimmer
C04B_23
Soldering machine
C04B_24
Wood planer
ENTERPRISE ECONOMICS
E01
What has been the initial investment in the enterprise?
E02
What was the source of investment?
E03
If loan was taken, then how much loan was taken and what is the annual interest on loan (in %)?
E04
Does any female member of your family also support you in your business?
E04A
Before SPRD
Yes
No
E04B
Current
Yes
No
E05
What is level of involvement of female family members in the activities?
E05_1
In deciding the product to be sold/service to be provided
No involvement at all
Involved when asked for
Equally involved as the entrepreneur
Is the sole decision maker
E05_2
In deciding the amount of investment
No involvement at all
Involved when asked for
Equally involved as the entrepreneur
Is the sole decision maker
E05_3
In deciding from which market raw materials need to be procured
No involvement at all
Involved when asked for
Equally involved as the entrepreneur
Is the sole decision maker
E05_4
In deciding the pricing of the product/service
No involvement at all
Involved when asked for
Equally involved as the entrepreneur
Is the sole decision maker
E05_5
In deciding the market where the final product is to be sold
No involvement at all
Involved when asked for
Equally involved as the entrepreneur
Is the sole decision maker
E05_6
In deciding if and when additional loan needs to be taken
No involvement at all
Involved when asked for
Equally involved as the entrepreneur
Is the sole decision maker
E05_7
Looking after the daily operations of the enterprise
No involvement at all
Involved when asked for
Equally involved as the entrepreneur
Is the sole decision maker
E06
From where do you procure your raw material?
E06_1
Before SPRD
Local weekly markets (haat)
Local dealers connected to SPRD
Local dealers not connected to SPRD
Market in nearest town
Market in block/district headquarters
Directly from HH within or nearby villages
Service-based enterprise- does not procure raw material
E06_2
Current
Local weekly markets (haat)
Local dealers connected to SPRD
Local dealers not connected to SPRD
Market in nearest town
Market in block/district headquarters
Directly from HH within or nearby villages
Service-based enterprise- does not procure raw material
E07
What is the average monthly expenditure for the enterprises?
E07A
Before SPRD
E07A_1
Labour
E07A_2
Rent
E07A_3
Repairs and Maintenance
E07A_4
Raw materials (Purchase of inputs for the enterprise)
E07A_5
Electricity taken from grid
E07A_6
Electricity taken from diesel generator (owned/supplier)
E07A_7
Expense on running diesel generator engine
E07A_8
Electricity taken from mini-grid
E07A_9
Transportation
E07B
Current
E07B_1
Labour
E07B_2
Rent
E07B_3
Repairs and Maintenance
E07B_4
Raw materials (Purchase of inputs for the enterprise)
E07B_5
Electricity taken from grid
E07B_6
Electricity taken from diesel generator (owned/supplier)
E07B_7
Expense on running diesel generator engine
E07B_8
Electricity taken from mini-grid
E07B_9
Transportation
E08
Did/Do you use kerosene for lighting in your enterprise?
E08A
Before SPRD
Yes
No
E08B
Current
Yes
No
E09
What was/is the quantity of kerosene used by you, monthly, for lighting purposes?
E09A
Before SPRD
E09B
Current
E10
What was/ is unit price of kerosene?
E10A
Before SPRD
E10B
Current
E11
On an average, how much do you earn from this enterprise in a month?
E11A
Before SPRD
E11B
Current
E12
What is the unit selling price for your product/service?
E12A
Before SPRD
E12A_1
Shop
E12A_2
Shopkeeper
E12A_3
Flour Mill
E12A_4
Rice Huller
E12A_5
Oil expeller
E12A_6
Daal Mill
E12A_7
Chaura Mill
E12A_8
Ice Factory
E12A_9
Brick factory
E12A_10
Welding units
E12A_11
Saw Mill/ Carpenter unit
E12A_12
Poultry units
E12A_13
Computer Center
E12A_14
Computer Coaching centre
E12A_15
Photo Copy Shop
E12A_16
Photo Studio
E12A_17
Mobile repair shops/ TV Repair Shops/ Other Repair Shop
E12A_18
Tailoring/sewing
E12A_19
Saloons (barber shops)
E12B
After SPRD
E12B_1
Shop
E12B_2
Shopkeeper
E12B_3
Flour Mill
E12B_4
Rice Huller
E12B_5
Oil expeller
E12B_6
Daal Mill
E12B_7
Chaura Mill
E12B_8
Ice Factory
E12B_9
Brick factory
E12B_10
Welding units
E12B_11
Saw Mill/ Carpenter unit
E12B_12
Poultry units
E12B_13
Computer Center
E12B_14
Computer Coaching centre
E12B_15
Photo Copy Shop
E12B_16
Photo Studio
E12B_17
Mobile repair shops/ TV Repair Shops/ Other Repair Shop
E12B_18
Tailoring/sewing
E12B_19
Saloons (barber shops)
E13
Where do you utilize your savings?
E13A
Before SPRD
Save in the bank/ post office /SHG
Use it for household purpose
Invest in the enterprise
Invest in some other business
Others (specify)
E13B
After SPRD
Save in the bank/ post office /SHG
Use it for household purpose
Invest in the enterprise
Invest in some other business
Others (specify)
E14
How many days in a month is your shop operational?
E14A
Before SPRD
E14B
Current
E15
How many customers do you get on a daily basis?
E15A
Before SPRD
E15B
Current
E16
What is output of the machine in 1 hour?
E16A
Before SPRD
E16A_1
Rice huller
E16A_2
Atta chakki
E16A_3
Chura mill
E16A_4
Daal Mill
E16A_5
Oil expeller
E16A_6
Wood planer
E16B
Current
E16B_1
Rice huller
E16B_2
Atta chakki
E16B_3
Chura mill
E16B_4
Daal Mill
E16B_5
Oil expeller
E16B_6
Wood planer
E17
Daily, how many hours do you keep your enterprise open?
E17A
Before SPRD
E17B
Current
USAGE OF SPRD ELECTRICITY & CHANGES
F01
When is the SPRD electricity/current source available at your enterprise?
Only Daytime
Only Evening
Few hours in the morning and few in the evening
24 hours supply
F02
For which of the appliances do you use the mini-grid electricity?
LED bulb
CFL bulb
Incandescent bulb
T. V
Radio/Music player
Fan
AC/Air cooler
Mobile charging point
Computer/Laptop
Enrolment device
Printer
Sewing machine
Chiller/Refrigerator
Mixer/Grinder
Metal welder/cutter
Rice huller
Atta chakki
Chura mill
Daal Mill
RO plant filter
Oil expeller
Hair trimmer
Soldering machine
Wood planer
F02_1
LED bulb
Yes
No
F02_2
CFL bulb
Yes
No
F02_3
Incandescent bulb
Yes
No
F02_4
T. V
Yes
No
F02_5
Radio/Music player
Yes
No
F02_6
Fan
Yes
No
F02_7
AC/Air cooler
Yes
No
F02_8
Mobile charging point
Yes
No
F02_9
Computer/Laptop
Yes
No
F02_10
Enrolment device
Yes
No
F02_11
Printer
Yes
No
F02_12
Sewing machine
Yes
No
F02_13
Chiller/Refrigerator
Yes
No
F02_14
Mixer/Grinder
Yes
No
F02_15
Metal welder/cutter
Yes
No
F02_16
Rice huller
Yes
No
F02_17
Atta chakki
Yes
No
F02_18
Chura mill
Yes
No
F02_19
Daal Mill
Yes
No
F02_20
RO plant filter
Yes
No
F02_21
Oil expeller
Yes
No
F02_22
Hair trimmer
Yes
No
F02_23
Soldering machine
Yes
No
F02_24
Wood planer
Yes
No
F02A
How many are connected to SPRD?
F02A_1
LED bulb
F02A_2
CFL bulb
F02A_3
Incandescent bulb
F02A_4
T. V
F02A_5
Radio/Music player
F02A_6
Fan
F02A_7
AC/Air cooler
F02A_8
Mobile charging point
F02A_9
Computer/Laptop
F02A_10
Enrolment device
F02A_11
Printer
F02A_12
Sewing machine
F02A_13
Chiller/Refrigerator
F02A_14
Mixer/Grinder
F02A_15
Metal welder/cutter
F02A_16
Rice huller
F02A_17
Atta chakki
F02A_18
Chura mill
F02A_19
Daal Mill
F02A_20
RO plant filter
F02A_21
Oil expeller
F02A_22
Hair trimmer
F02A_23
Soldering machine
F02A_24
Wood planer
F03
For which of the appliances is the mini-grid electricity, the primary source?
LED bulb
CFL bulb
Incandescent bulb
T. V
Radio/Music player
Fan
AC/Air cooler
Mobile charging point
Computer/Laptop
Enrolment device
Printer
Sewing machine
Chiller/Refrigerator
Mixer/Grinder
Metal welder/cutter
Rice huller
Atta chakki
Chura mill
Daal Mill
RO plant filter
Oil expeller
Hair trimmer
Soldering machine
Wood planer
F04
Which of these appliances have you purchased/added in the last six months?
LED bulb
CFL bulb
Incandescent bulb
T. V
Radio/Music player
Fan
AC/Air cooler
Mobile charging point
Computer/Laptop
Enrolment device
Printer
Sewing machine
Chiller/Refrigerator
Mixer/Grinder
Metal welder/cutter
Rice huller
Atta chakki
Chura mill
Daal Mill
RO plant filter
Oil expeller
Hair trimmer
Soldering machine
Wood planer
F05
If Yes, how much did you spend in the purchase of new machinery?
F05_1
LED bulb
F05_2
CFL bulb
F05_3
Incandescent bulb
F05_4
T. V
F05_5
Radio/Music player
F05_6
Fan
F05_7
AC/Air cooler
F05_8
Mobile charging point
F05_9
Computer/Laptop
F05_10
Enrolment device
F05_11
Printer
F05_12
Sewing machine
F05_13
Chiller/Refrigerator
F05_14
Mixer/Grinder
F05_15
Metal welder/cutter
F05_16
Rice huller
F05_17
Atta chakki
F05_18
Chura mill
F05_19
Daal Mill
F05_20
RO plant filter
F05_21
Oil expeller
F05_22
Hair trimmer
F05_23
Soldering machine
F05_24
Wood planer
F05A
What was the purpose of buying this appliance?
Replaced an old appliance/machinery
Was needed for the operations of the business
Wanted to expand to new line of business
Wanted to expand existing business
Others, specify
F06
Are you planning to invest in a new electrical appliance?
Yes
No
F07
What appliance are you planning to invest in?
LED bulb
CFL bulb
Incandescent bulb
T. V
Radio/Music player
Fan
AC/Air cooler
Mobile charging point
Computer/Laptop
Enrolment device
Printer
Sewing machine
Chiller/Refrigerator
Mixer/Grinder
Metal welder/cutter
Rice huller
Atta chakki
Chura mill
Daal Mill
RO plant filter
Oil expeller
Hair trimmer
Soldering machine
Wood planer
F08
Which of the abovementioned appliances will you run on electricity from micro-grid (SPRD)?
LED bulb
CFL bulb
Incandescent bulb
T. V
Radio/Music player
Fan
AC/Air cooler
Mobile charging point
Computer/Laptop
Enrolment device
Printer
Sewing machine
Chiller/Refrigerator
Mixer/Grinder
Metal welder/cutter
Rice huller
Atta chakki
Chura mill
Daal Mill
RO plant filter
Oil expeller
Hair trimmer
Soldering machine
Wood planer
F08A
How much are you willing to pay to run these devices on SPRD mini grid connection, for a month?
F09
Why would you not run the new appliance on electricity through micro-grid?
Quality of supply is not good
Costly
Supply is irregular
Will be difficult to change package
Micro grid electricity and services are unsatisfactory
Others(Specify)
F10
Have you started a new line of business in the last six months?
Yes
No
F11
Has there been any change in your working efficiency in the last six months?
Yes
No
F12
How has the efficiency changed?
Number of units produced by the appliance in the same time has increased
Quality of product has improved
Better lighting attracts more customers
Improved lighting ensures shops stay open for a longer duration
Others (specify)
F13
Do you feel carrying out your business operations has changed in the last six months ?
Yes
No
F14
How has carrying out business operations changed?
Activities which were done manually have been mechanised
Carrying out the same activity requires lesser time
Better lighting makes moving around in the shop more comfortable
No smoke and noise from diesel generator
Others (specify)
F15
In the last six months, who has been your primary customer?
Village residents
Non-residents of village
Wholesale dealers
Others (specify)
F16
Has the customer base increased in the last six months?
Yes
No
F17
How has the customer base increased?
Increased operating hours ensures more customers from within the village
Increased operating hours ensures more customers from outside the village
Quick operations attract more customers from within the village
Quick operations attract more customers from outside the village
Improved quality of products attracts more customers from within the village
Improved quality of products attracts more customers from outside the village
More quantity produced enables us to sell to more customer
SPRD helped us in contacting more customers/ large dealers
Others (specify)
EXPANSION PLANS
G01
Do you plan to expand your enterprise?
Yes
No
G02
What are the reasons for not expanding?
Financial Issues
Lack of electricity
Lack of raw materials
Lack of technical skills
Lack of potential market
Lack of machinery
Others (Specify)
G03
How do you plan to expand your business?
By adding a new appliance that will create a new business activity
By purchasing another unit of an existing appliance that will help increase business output
By replacing existing appliance with a more efficient appliance to increase business output
By approaching larger markets/buyers
Others (Specify)
G04
What support will be required to make your expansion plan successful?
Help in sourcing raw materials
Help in selling products of the enterprise
Credit/Loan
Help in sourcing appropriate machinery/appliance
Others (Specify)
G05
Do you plan to change your connection package?
Yes
No
G06
Which package would you like to take?
1 LED lamp +1 Mobile Charging point
More than 1 LED lamp +1 Mobile Charging point
Fixed package for appliance (Fan/TV/Chiller/Fridge)
Fixed package for appliance + package for lighting (Fan/TV/Chiller/Fridge)
Metered connection
CUSTOMER ENGAGEMENT
H01
Which of the following issues do you have to face/did you face with respect to mini grid connection?
H01_1
Light Fluctuation
Never
Yes, Sometimes
Yes, Frequently
Always
Not Relevant
H01_2
Low Voltage
Never
Yes, Sometimes
Yes, Frequently
Always
Not Relevant
H01_3
Disruption in Supply (Irregular Supply)
Never
Yes, Sometimes
Yes, Frequently
Always
Not Relevant
H01_4
Bad or poor supply during Rainy season or during bad weather
Never
Yes, Sometimes
Yes, Frequently
Always
Not Relevant
H01_5
Meter Availability (There is no meter and they want one)
Never
Yes, Sometimes
Yes, Frequently
Always
Not Relevant
H01_6
Difficult to contact Operator
Never
Yes, Sometimes
Yes, Frequently
Always
Not Relevant
H02
Do you know whom to contact in case you face any problems in getting electricity from the micro-grid?
Yes
No
H03
In case of any problems in getting electricity from micro-grid, do you face any difficulty in reporting the matter?
Yes
No
H04
What kind of difficulty do you face in reporting the matter?
No point of contact in the village to whom complaint can be registered
Complaints are not registered until there are several households raising the same issue
Complaints only registered for MEs/Large customers
No response from operator
Others (specify)
H05
In case of problem with supply of electricity from micro-grid, how long does it usually take to address the problem?
H06
Do you perceive the need for any change in supply hours of electricity from the mini-grid?
Yes
No
H07
How many hours do you require electricity from the mini-grid?
H08
Are you satisfied with
H08_1
Installation feqes
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_2
Installation process
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_3
Package and service information provided at the time of installation
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_4
Ease in changing the package
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_5
Timely hours of electricity supply
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_6
Consistency in terms of voltage
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_7
Schedule of electricity supply
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_8
Quality of service provided by service providers such as maintenance
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_9
Accuracy of billing
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_10
Tariff
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
H08_11
Timeliness in addressing complaints
Not Satisfied
Somewhat satisfied
Neutral
Satisfied
Very Satisfied
Not Relevant
VALUE ASSIGNED TO SPRD
I01
What inspired you take the micro-grid connection?
Regularity of electricity supply
Quality of electricity supply
Pricing of the connection
Electricity has become a necessity for us
Other (Specify)
I02
What were your expectations when you first availed the micro-grid connection?
Electricity supply would be regular
Electricity would be available whenever required
Quality of electricity would be good
Complaint redressal would be easy
Electricity access would be cheaper
Other (Specify)
I03
Was SPRD micro-grid connection able to meet your expectation?
Yes
No
I04
Why could it not meet your expectation?
Supply is irregular
Electricity supply is not available when required
Quality of supply is not good
Complaint redressal is poor
Costly
Other (Specify)
I05
When did you opt out of the connection?
I06
What is the connection plan did you opt for from the mini-grid?
1 LED lamp +1 Mobile Charging point
More than 1 LED lamp +1 Mobile Charging point
Fixed package for appliance (Fan/TV/Chiller/Fridge)
Fixed package for appliance + package for lighting (Fan/TV/Chiller/Fridge)
Metered connection
I07
For which of the appliances did you use the mini-grid electricity?
LED bulb
CFL bulb
Incandescent bulb
T. V
Radio/Music player
Fan
AC/Air cooler
Mobile charging point
Computer/Laptop
Enrolment device
Printer
Sewing machine
Chiller/Refrigerator
Mixer/Grinder
Metal welder/cutter
Rice huller
Atta chakki
Chura mill
Daal Mill
RO plant filter
Oil expeller
Hair trimmer
Soldering machine
Wood planer
I08
Why did you drop out/stop taking the electricity connection from SPRD micro-grid?
Do not need electricity
Do not need additional source of electricity from the micro grid
Supply is irregular
Electricity supply is not available when required
Quality of supply is not good
Complaint redressal is poor
Costly
Seasonal operations of the enterprise
Other (Specify)
Impact of Street lighting
J01
Are there street-lights in your village?
Yes
No
J02
Since when are the streetlights functional?
J03
What is the source of electricity for these streetlights?
National Grid Electricity
Solar Mini-grid in the village
Diesel Generator
Others, Specify
Don’t Know
J04
Do you perceive any benefit from street-light for your enterprise?
Yes
No
J05
How is it beneficial for the enterprise?
We are able to operate longer in the enterprise
We and other employees do not fear going back home at night
More customers are able to come to the shop at night
Raw materials and other things can be delivered at night now
Others, Specify
J06
Why is it not beneficial for your enterprise?
The street light is located too fa away from the enterprise
Street light is not functional
The street-light is functional, but does not operate at hours of our need
Our enterprise does not operate during hours of dark, hence do not need lighting at those hours
We do not need street light for operations of the business
There is no safety issue for us or the employees in the village
Customers usually come to the shop even if there is no streetlight
There is no hold up in the delivery of raw material and other things because of lack of street-light
Other, specify
J07
Do you feel overall mobility and safety has improved in your village after street lights?
Yes
No
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