Customer feedback can reveal much about what customers want, like, and anticipate. Businesses can satisfy the needs of their customers better if they tailor their products, services, and overall customer experience.
Qualaroo is an excellent survey tool that can help you reach that goal, but it’s only for some. For example, you might need something more flexible or easy to use. No matter what you need, this list will give you an option of the best Qualaroo alternatives that are available right now.
What is Qualaroo?
Businesses can obtain helpful information from customers who use their applications and websites by using a platform called “Qualaroo” for user research and customer feedback. It provides tools for creating customized surveys, feedback forms, and Net Promoter Score (NPS) surveys to learn about user behavior, preferences, and opinions.
Qualaroo is an excellent survey tool that can help you reach that goal, but it’s only for some. For example, you might need something more flexible or easy to use. No matter what you need, this list will give you an option of the best Qualaroo alternatives that are available right now.
Top 9 Alternatives to Qualaroo
1.SoGolytics
Sogolytics, like Qualaroo, is enterprise-level software. However, Qualaroo focuses more on study and feedback.
Sogolytics expands on this concept by including help desk capabilities such as ticket routing and escalation. G2 claims that except that the service is similar to Qualaroo and receives identical positive comments. Sogolytics is a business tool but also provides a free plan that may appeal to individuals.
2. Qualtrics
When it comes to large-scale customer experience management, Qualtrics is the market leader.
It provides various services to assist you in determining and managing customer happiness in all aspects of your organization. These services are founded on extensive analytics. This entails a lot of work, such as involving the personnel and ensuring that people know the brand.
3.Jotform
After discussing several options for large firms, let’s look at a solution equally effective for small businesses. Jotform provides services suitable for enterprises but offers a broader range of applications.
Jotform began as a high-end form tool but has now evolved into a business platform capable of many functions. Customer satisfaction polls entail something else except paperwork. The low barrier to entry of Jotform extends beyond its low price and ease of usage. It also includes many poll templates to assist you in getting started quickly.
4. SurveyMonkey
SurveyMonkey is a website that allows you to learn more about the market and your customers. SurveyMonkey’s competitors, Qualaroo, Qualtrics, and Sogolytics, may not be as suitable for small and medium-sized organizations.
It has a product for large enterprises but also works effectively as a survey tool for small firms.
5.Key Survey
Essential Survey is yet another option for businesses. It concerns market research, consumer and worker satisfaction, and so on.
Key Survey differentiates apart since it also operates as a campaign management company. You can handle everything yourself or delegate it to them. Another option is to combine the two.
6.SurveyLab
SurveyLab may be better for small and medium-sized businesses than SurveyMonkey because it works like an enterprise-level solution. It emphasizes market study, employee feedback, and customer feedback, just like several other things on this list.
Users like how easy and quick it is to start up SurveyLab.
7. Typeform
Typeform is another all-purpose form tool. It’s like Jotform but not as flexible. Typeform stands out because it makes polls and forms that look good.
Typeform only puts part of the form on one long, scary page. Instead, each question is shown on a different page as a slideshow. Because of this, it is easier to fill out the forms, and fewer people give up.
8. Google Forms
This is the easiest and simplest thing to do. Almost everyone has a Google account, so it’s clear.
Google Forms has simple question types, like multiple-choice squares, that look like surveys. It also gives some easy ways to measure how people are responding.
Also, Google Forms can be directly linked to Google Sheets, so if that’s how you’re most comfortable working with data, Forms might be the best choice for you.
The biggest problem with Google Forms is that it needs to be a fully working form tool. You’ll hit a wall if you try to do something that could be simpler with it.
9.HubSpot
HubSpot is a very effective tool. It’s at the bottom of the list because Qualaroo isn’t an excellent replacement for it. It’s mostly a tool for managing customer relationships (CRM) and marketing.
Qualaroo and HubSpot, on the other hand, have a lot in common. HubSpot could be your best choice if your business is all about marketing.
