Adding Dropdown Question Type To Chat Form


If you’ve ever taken a survey, you’ve likely encountered a drop-down menu that asks about your gender or location.

Drop-down question types are similar to multiple-choice questions, but they differ in terms of their structure. Instead of a list of options, a drop-down menu presents a compact list of choices from which the respondent can select.

  • To add a drop-down to your survey on SurveyPoint, open the  workspace and click on “Create a new survey +”. You can also use our pre-made templates if you don’t want to start a survey from scratch. 
  • You can also open an existing survey that you have created on your workspace to add this question type.

  • Open your survey to get started.
  • Click on the “+” button on the top right corner of the sidebar. 

  • Once you click on it, you’ll be able to see several question types offered by SurveyPoint.  Click on “Dropdown” to add it to your survey. 

  • To type and add your question statement, replace the placeholder text by clicking on it. You can also add a description. However, this part is entirely optional. 

  • Now, before you add the dropdown, make sure to save your progress by reloading the page.

  • To add a drop-down option, simply click on “Type or select an option.” This will bring up a new prompt where you can enter your desired choices.



Simply enter your options in different lines, as shown in the box. 

  • Once you have added the options, click on submit. You can also change the choices by clicking on “Update choice”.

  • You can delete the question by clicking on the three dots present on the question in the sidebar. 


Navigating Settings 



You can change the settings of your dropdown question type by navigating the settings tab right next to the “Questions” corner of the sidebar. 

  • In case you need to make this question type mandatory to fill out, you can enable the “Required” option in the sidebar in the settings bar. However, if you are asking certain sensitive questions like gender or ethnicity, it’s best not to make this question as required. 
  • If you want to shuffle the question options from your dropdown options, you can also enable the “Randomize” option. This eliminates any potential bias that may arise from the order in which the options are presented.


Adding An Image Or Video To Your Questions


This question type allows you to add an image or a video. 

  • To add an image or a video, click on the ‘Add image or video’ button and select the file from your media section. 

  • You can either upload from your system or search for stock images via Unsplash by clicking on Image. Simply type the related keyword and select the image most appealing to you.

  • You can also enhance the look by uploading a video and icons. Also, if you want to select the previously selected media again, you can do so from My gallery.

Tip: You can also drag and drop the image or video file into the drop box. The acceptable files should either be PNG or JPG. If you want to upload a GIF, it must not be more than 4 MB. 

  • By clicking the “Delete” button, you can also remove the video, GIF, or image.

  • To incorporate an image, simply click on your desired image.  Then, the platform will present you with various text-wrapping options on the side panel. Choose the one that best suits your needs and proceed.


  • Additionally, you can modify the image’s brightness through the side panel “Brightness” toggle.


Adding Design Elements 


You can customize your questions by clicking on the small brush icon (design icon) situated on the sidebar. 



You have the option to either visit the “Custom” or “Gallery” sections to personalize your questions.

Custom Options 

You can add a variety of color choices to both your questions and answers by clicking on the “colour picker” down-facing arrow option.

  • With ease, simply click on the downward-facing arrow and select the desired color. You have the choice to select from a grid, spectrum, and sliders, allowing you to adjust the color and effortlessly find the ideal shade you desire.

  • You can also change the button color by following the same procedure. 

  • To incorporate a solid color background to your question, simply click on “Background” and choose the desired color.

  • Moreover, if you want to go the extra mile and want any particular image in the background, SurveyPoint allows you to do that as well. Just click on “Background Img” and add the file to spice up your survey look.

  • You have the option to either upload images from your device by clicking on “Upload,” or search for stock images through Unsplash by clicking on “Image.” If you have previously uploaded images, you can also access them by clicking on “My Gallery.”

  • You can also add avatars by adding them to the background. Simply click on Avatar and upload the file. 
  • Additionally, you can enable the “Typing Emulation” option to mimic typing. This feature consists of three or two animated dots that indicate that a respondent is actively typing their response. This enhances the interactivity and realism of the survey experience.

  • For the font size of your questions, you have the option to select from small, medium, and large by choosing between “Lg”, “Md”, and “Sm”.
  • To bring the text to the middle, click on the alignment option given in the bottom left corner of the sidebar.

Gallery 

You also have the option to choose from a variety of default designs within the platform. Simply visit the “Gallery” section, select your preferred template, and personalize the question to your liking.

IMPORTANT NOTE

Please keep in mind that if you change the settings or designs of one question, similar changes will also be made to other questions in the survey.



Hope that solves all your doubts. However, if you still have questions, we are here to help. 

Write to us at connect@surveypoint.ai, and we’ll get back to you as soon as possible.