Making Chat Form Interesting With A Rating Question Type

Are you keen on conducting a very short, precise survey that might take only 3-5 minutes to complete? In this case, the star rating question type might be your best bet. They are easy to fill, fun to explore, and help you gather information while taking up less time of your respondents. 

With SurveyPoint, it’s pretty simple to add a rating question type. Here’s how you do it. 

  • Open your workspace and click on “Create a new survey”. You can also choose from our pre-made templates if you don’t want to start things from scratch.

  • Moreover, you can also open an existing chatbot survey to add this question type. 

  • Once you enter your survey, click on the “+” button present in the top left corner of your sidebar. 

  • Once you click on the “+” icon, you will be able to see all the question types offered by the platform. Click on “Rating” to add it to your survey. 

You will be redirected to a new page once you click on Rating.

  • Give your question a title by replacing placeholder text with your question text. You can also add a description, but this part is optional. A description allows your respondents to understand how to answer the question. All done!
  • You can delete the question by clicking on the three dots present on the question in the sidebar. 

Navigating Settings 

You can change the settings of your short text by navigating to the settings tab, present on the top left and right next to the “Questions” corner of the sidebar. 

  • In the settings option, you can make the question mandatory to fill out by enabling the “Required” option. 

  • Once you enable it, you’ll see a pop-up. Click on “Close” to proceed. 

  • The page will be reloaded after you click Close in order to save your progress. 

Adding An Image Or Video To Your Questions

This question type allows you to add an image or a video. 

  • To add an image or a video, click on the ‘Add image or video’ button and select the file from your media section. 

  • You can either upload from your system or search for stock images via Unsplash by clicking on Image. Simply type the related keyword and select the image most appealing to you.

  • You can also enhance the look by uploading a video and icons. Also, if you want to select the previously selected media again, you can do so from My gallery.

Tip: You can also drag and drop the image or video file into the drop box. The acceptable files should either be PNG or JPG. If you want to upload a GIF, it must not be more than 4 MB. 

  • By clicking the “Delete” button, you can also remove the video, GIF, or image.

  • To incorporate an image, simply click on your desired image.  Then, the platform will present you with various text-wrapping options on the side panel. Choose the one that best suits your needs and proceed.

  • Additionally, you can modify the image’s brightness through the side panel “Brightness” toggle.

Adding Design Elements 

You can customize your questions by clicking on the small brush icon (design icon) situated on the sidebar. 

You have the option to either visit the “Custom” or “Gallery” sections to personalize your questions.

Custom Options 

You can add a variety of color choices to both your questions and answers by clicking on the “colour picker” down-facing arrow option.

  • With ease, simply click on the downward-facing arrow and select the desired color. You have the choice to select from a grid, spectrum, and sliders, allowing you to adjust the color and effortlessly find the ideal shade you desire.

  • You can also change the button color by following the same procedure. 

  • To incorporate a solid color background to your question, simply click on “Background” and choose the desired color.

  • Moreover, if you want to go the extra mile and want any particular image in the background, SurveyPoint allows you to do that as well. Just click on “Background Img” and add the file to spice up your survey look.

  • You have the option to either upload images from your device by clicking on “Upload,” or search for stock images through Unsplash by clicking on “Image.” If you have previously uploaded images, you can also access them by clicking on “My Gallery.”

  • You can also add avatars by adding them to the background. Simply click on Avatar and upload the file. 

  • Additionally, you can enable the “Typing Emulation” option to mimic typing. This feature consists of three or two animated dots that indicate that a respondent is actively typing their response. This enhances the interactivity and realism of the survey experience.

  • For the font size of your questions, you have the option to select from small, medium, and large by choosing between “Lg”, “Md”, and “Sm”.
  • To bring the text to the middle, click on the alignment option given in the bottom left corner of the sidebar. 


You also have the option to choose from a variety of default designs within the platform. Simply visit the “Gallery” section, select your preferred template, and personalize the question to your liking.


Please keep in mind that if you change the settings or designs of one question, similar changes will also be made to other questions in the survey.

Hope that solves all your doubts. However, if you still have questions, we are here to help. 

Write to us at, and we’ll get back to you as soon as possible.